Your Data,
Our Promise

We collect information in three ways:

• •Information you provide: your name, email, shipping address, and payment details when you place an order, request swatches, or contact us.
• •Information collected automatically: pages you visit, your device type, browser, and general location. This helps us understand how our site is used and where we can improve.
• •Information from partners: confirmation from our payment processor that a transaction was completed, and delivery status from our shipping partners.

We use the information we collect to:

• •Process and deliver your order
• •Send order updates and respond to your questions
• •Improve our website and shopping experience
• •Show you relevant content and advertisements
• •Comply with legal obligations

We do not use your personal information for purposes unrelated to the ones described here.

We do not sell your personal information. We share data only with partners who need it to serve you:

• •Delivery and shipping partners: to coordinate white-glove delivery and returns
• •Payment processors: to securely process your transactions
• •Analytics and advertising platforms: to measure site performance and show relevant ads
• •Customer support tools: to help us respond to your inquiries

Each partner is contractually required to handle your information securely and only for the purpose of providing their service.

Our site uses cookies, small text files stored on your device, to remember your preferences, keep items in your cart, and understand how visitors use our site. Some cookies are placed by third-party services that help us with analytics and advertising.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though some features of our site may not function properly without them.

Depending on where you live, you may have the right to:

• •Access the personal information we hold about you
• •Correct inaccurate information
• •Request that we delete your personal information
• •Opt out of targeted advertising

To exercise any of these rights, email us at support@covelleliving.com with "Privacy Request" in the subject line. We will respond within 45 days. We honor Global Privacy Control signals sent by your browser.

We will never discriminate against you for exercising your privacy rights.

We retain order and transaction records for up to seven years to meet tax, warranty, and legal requirements. If you request deletion of your personal information, we will honor that request to the extent permitted by law.

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.