The Core, Not Just the Cover
You've read the reviews. You've compared the spec sheets. You've questioned every claim. Good — so did we. Covelle exists because furniture shouldn't require faith. Every layer, verified. Every material, disclosed down to the thread.
Place Your Order
Choose your Covelle sofa and customize the configuration. Each piece is handcrafted to order — production takes 3–4 weeks.
Free White-Glove Delivery
Scheduled at your convenience. Our team delivers to your room of choice, places the piece, and removes all packaging. No assembly required.
Live With It for 60 Days
Your trial starts the day it arrives. Sit, nap, host. Take the full 60 days — no pressure, no rush.
Keep It or Return Free
Love it? Done. Not convinced? We arrange free white-glove pickup and issue a full refund. No restocking fee. Nothing hidden. Nothing hedged.
Return Policy
Eligibility
Every Covelle sofa qualifies — including custom fabric and configuration orders. Your 60-day trial begins the day of delivery, not the day you order. No exceptions, no fine print.
How to Return
Contact us by email or phone. We schedule a free white-glove pickup at your convenience — same careful handling as delivery. You don't lift a finger or pay a cent.
Refunds
Full refund issued within 5–7 business days of pickup. No restocking fee. No deductions. The amount you paid is the amount you receive back, to your original payment method.
Condition
Live with it normally — that's the point. We ask only that the sofa is free of permanent stains, pet damage, or structural alterations. Normal wear from sitting is expected.
Exchanges
Want a different configuration or fabric? We'll arrange an exchange at no extra cost. Same free pickup, same white-glove delivery on the replacement. Your 60-day trial resets.
After the Trial
After 60 days, your sofa is covered by our tiered warranty — lifetime on the frame, 10 years on cushion cores, 5 years on upholstery. Built to outlast the mortgage.
Built to Last. Guaranteed.
Every Covelle is built with FSC-certified hardwood and mortise-and-tenon joinery. We warrant the frame for life because we built it to last that long.
Every Covelle frame is built with FSC-certified hardwood and mortise-and-tenon joinery — no staples, no particle board. We warrant the frame against structural defects for the lifetime of the original purchaser.
Organic latex cores and Joma wool batting are warranted for 10 years against material degradation. Sagging beyond 1 inch from the original profile is covered.
Fabric and leather coverings are warranted for 5 years against manufacturing defects — seam separation, abnormal pilling, or dye transfer. Normal wear and leather patina are not defects.
Exclusions are specific, not vague: damage from pets, direct sunlight fading without recommended treatment, commercial use, and unauthorized modifications. That's the full list — nothing buried in fine print.
Frequently Asked Questions
Covelle offers a 60-day home trial on every sofa, including custom orders. The trial begins on the date of delivery — not the date of purchase — giving you a full two months to live with it before deciding.
Yes — every Covelle is made to order, so there's no distinction between standard and custom when it comes to your trial. Custom fabric, configuration, and size are all covered with the same 60-day trial and free return pickup.
Reach out before your trial ends. We evaluate extension requests on a case-by-case basis — we'd rather you be certain than rushed. Choosing furniture is personal, and we've never said no to a reasonable request.
Yes. Covelle provides free white-glove return pickup on all orders within the 60-day trial period. There is no restocking fee, and you receive a full refund to your original payment method.
No. Covelle does not charge a restocking fee — ever. Returns within the 60-day trial period receive a full refund. We also cover the cost of white-glove pickup from your home. No deductions, no store credit workarounds.
Each Covelle sofa is handcrafted to order in 3–4 weeks. Once complete, we schedule white-glove delivery at your convenience — typically within 5–7 business days of production finishing.
A two-person team delivers your sofa to the room of your choice, unpacks it, places it exactly where you want it, and removes all packaging. No boxes left behind, no assembly required.
Yes — free to your door, into your home, into your room. No delivery surcharges, no fuel fees, no threshold-only drop-offs. Full white-glove service, included on every order.
Covelle delivers to all 48 contiguous U.S. states with free white-glove service. For Alaska, Hawaii, and Canada, contact us directly for scheduling and a transparent cost breakdown.
Covelle offers a three-tier warranty: lifetime coverage on the FSC-certified hardwood frame, 10 years on GOLS-certified organic latex cushion cores, and 5 years on upholstery. All tiers cover defects in materials and workmanship.
Email or call us with your order number and photos of the issue. Most claims are reviewed within 48 hours. Approved claims ship replacement parts or panels at no cost — no back-and-forth, no claim denial theater.
Ready to try it at home?
Handcrafted in 3–4 weeks. Delivered to your room. 60 days to decide.
RETURN POLICY ↓